Privacy Policy

Legal disclaimer

The explanations and information provided in this Privacy Policy are intended to offer general, high-level guidance regarding our data practices. This document does not constitute legal advice. Laws and regulations regarding privacy and healthcare information vary by jurisdiction and may change over time. We recommend consulting with a qualified legal professional to ensure this Privacy Policy fully complies with all applicable federal and North Dakota state laws.

Our Commitment to Privacy

Dakota Reliance Home Care LLC (“we,” “our,” or “us”) is committed to protecting the privacy, dignity, and confidentiality of our clients, families, caregivers, job applicants, referral partners, and website visitors. We collect and use personal information responsibly and in compliance with applicable federal and North Dakota privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) and relevant state regulations.

By accessing or using our website, submitting information through our forms, or contacting us, you agree to the practices described in this Privacy Policy.

Information We Collect

1. Personal Information You Provide

We may collect personal information when you:

Complete a contact, intake, or service request form
Apply for employment
Call, email, or otherwise communicate with us

This may include:

Full name
Phone number
Email address
Mailing or physical address
Date of birth (if applicable)
Health-related or care-related information (when requesting services)
Employment and background-related information (for job applicants)

2. Automatically Collected Information

When you visit our website, we may automatically collect limited technical information, such as:

IP address
Browser type
Device type
Pages viewed
Date and time of access

This information helps us maintain website security, improve performance, and enhance user experience.

How We Collect Information

We collect information in the following ways:

When you voluntarily submit forms on our website
When you contact us by phone, email, or written communication
When you apply for employment through our website or third-party job platforms
Through cookies and basic website analytics tools

Why We Collect Information

We collect personal information to:

Provide home care, personal care, skilled nursing, and support services
Respond to inquiries and service requests
Coordinate care with authorized providers and referral partners
Process job applications and recruitment inquiries
Meet legal, regulatory, licensing, and accreditation requirements
Improve website functionality and communication

We do not sell, rent, or trade your personal information.

HIPAA & Protected Health Information (PHI)

As a healthcare provider, Dakota Reliance Home Care LLC complies with HIPAA and applicable North Dakota health privacy laws regarding the use, storage, and disclosure of Protected Health Information (PHI).

Any health-related information you provide is:

Used only for treatment, care coordination, operations, billing, or as required by law
Accessed only by authorized staff and partners who need the information to perform their duties
Protected using appropriate administrative, technical, and physical safeguards

A separate Notice of Privacy Practices may be provided to clients receiving care, which explains in detail how medical information may be used and disclosed.

How We Store and Protect Your Information

We take reasonable and appropriate security measures to protect personal and health information, including:

Secure electronic systems
Limited access to sensitive records
Staff training on confidentiality and data protection
Physical safeguards for paper records

While we strive to protect your information, no system can be guaranteed to be 100% secure.

How We Share Information

We may share information only when permitted or required, including:

With healthcare providers, caregivers, and referral partners involved in your care
With government agencies, licensing bodies, or accreditation organizations
To comply with legal obligations, court orders, or law enforcement requests
With trusted service providers who support our website, forms, or communications (under confidentiality agreements)

We do not authorize third parties to use your personal information for their own marketing purposes.

Communication with Website Visitors

We may contact you using the information you provide to:

Respond to service or care requests
Follow up on inquiries
Provide employment-related communication
Share important service-related updates

You may request to limit or stop non-essential communications by contacting us directly.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking tools to:

Improve website functionality
Understand visitor behavior
Maintain website security

Third-party services, such as website analytics or applications available through Wix, may place their own cookies. These services operate under their own privacy policies, which are not covered by this policy.

You can manage or disable cookies through your browser settings.

Your Privacy Rights

Depending on applicable law, you may have the right to:

Request access to your personal or health information
Request corrections to inaccurate information
Ask how your information is used or shared
Request limits on certain uses or disclosures (as permitted by law)

Requests may be subject to identity verification and legal limitations.

Minors’ Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has provided personal information through our website, please contact us so we can promptly remove it.

Accessibility Commitment

Dakota Reliance Home Care LLC is committed to ensuring our website and communications are accessible to individuals of all abilities. If you experience difficulty accessing any part of this website, please contact us and we will work with you to provide the information or assistance you need.

Third-Party Links

Our website may contain links to external websites, such as mapping services or referral partners. We are not responsible for the privacy practices, policies, or content of third-party websites.

Privacy Policy Updates

We may update this Privacy Policy periodically to reflect changes in laws, services, or website functionality. Updates will be posted on this page with a revised effective date.

Contact Information

If you have questions about this Privacy Policy or your privacy rights, please contact:

Dakota Reliance Home Care LLC
📍 110 N 3rd St, Bismarck, ND 58501
📞 701-934-7055
📧 koteekawa@yahoo.com